Thread:Moon-Isle/@comment-22439-20131128150649/@comment-5089372-20131222193405

It seems lots of people are having this problem right now.

First try restarting your device if that doesn't help then uninstall and reinstall the app. If that doesn't fix the problem either you can email support at [mailto:support@teamlava.com support@teamlava.com]. Include your Storm8 ID, and the problem so they can check your device.... I think this is a problem on their end though.

Good Luck!