Board Thread:Questions and Answers/@comment-6120246-20140518094351/@comment-24527255-20140620102052

I had a similar issue, suddenly had a Turkey dragon egg in my storage and 700 gold gone. Contacted TLS and I was lucky to get gold back and have egg removed "as one time favour". I think it depends on who picks up your ticket at TLS as others have said, but also how the issue happened. Mine happened between closing game and reopening an hour later, so I know I didn't accidentally buy the dragon. Maybe they can tell if you were active at the purchase time or not.