Talk:Frostwolf Dragon/@comment-25462635-20161215110313/@comment-25462635-20161220052642

So, to put a not-so-happy end to this story, they gave me the dragon, but with their closing notification, I got the following remark:

''Please note that we will not be able to provide similar accommodations in the future. You will need to complete the event while it is active in order to earn the rewards.''

Which I thought was not right, so I replied again:

''Thank you very much! I already hatched him, can't wait to feed him up.

But please be aware that it was not my fault that I didn't complete this event. I have had that a couple of times before, but of course if I just had missed the timepoint out of my own carelessness, I never came to complain with you. But this time I did everything right. I had set my timer 15 minutes before end of the event (I thought that this was plenty of time to do all the things I wanted), I directly went to my phone, I checked for good wifi connection, but I just couldn't log into the game! It was a technical problem, and as far as I've heard from other players, there were many more all over the world having the same issue, so I would assume that the problem was on your end. So on the one hand I'm happy that I got the dragon now, even when I had to pay now a bit more gold than I would have had when I would have been able to speed up all my things in game (as I had planned to do in those last 15 minutes), but that this will now "use up" my once-in-a-lifetime favor from you, I think is not entirely fair, since you corrected a mistake that you made, not me. So please reconsider this last issue. Thank you again, Best regards,''

Well, what returned from them was:

Thank you for your e-mail and your feedback.