Board Thread:Questions and Answers/@comment-30531545-20171106023800/@comment-26905766-20171106190018

Arghhhh yes that's really worst moment!

You have a username and password,  so don't be afraid: you won't loose data. I'm playing on my tablet and phone (both Samsung so Android).

Only thing with doing this on Android is that you must have the same version of DS on all your devices because there is a bug (hopefully solved, but I don't take the risk) started in october that resetted event points after going to an older version/update. And that week was the only time I lost some LBpoints.

But after updating both devices to the last version and before that week I've never lost anything in my games! Not by changing device, not by deleting the game and reinstalling, not by updating the game, not by changing to another DS account and back on 1 device, not by clearing my cache.

If you do a total reset on your phone or with a new phone you will get a new level 1 DS account first after installing DS, you have to do all the things with the intro before you can switch to your old account with your username and password.

But I don't know why your game is so slow and crashing last day with all things you said and checked. Everything seems to be okay and up to date! You can try to delete the game and installing it again. Your game will directly start with your account, so that doesn't take much time. But I don't know if it helps...

Good Luck!