Thread:Knj00/@comment-26524026-20151016232157/@comment-5089372-20151018022816

This is not supposed to happen. Make sure you have a Storm8 ID and password set for your account and uninstall and reinstall the app. If that doesn't fix the problem you need to contact support at support@teamlava.com. Make sure to give them your Storm8 ID and a description of the problem so they can look at your account.