Talk:Eggs/@comment-46.184.191.92-20130216105348/@comment-5089372-20130216152434

It depends on the device you have. If you are iOS it's been added to your storage.

If you are an Android user there is an issue with one of the goals that Support can easily fix if you send them an email. The reward item is correctly added to your account, but due to limitations with current Android features, you will not be able to retrieve the item.

But they can easily help and place the Rose Archway on your island if you send them a quick email.

After you complete Matchmaking Mother Pt. 3, please email [mailto:support@teamlava.com support@teamlava.com] with the following message and include your Storm8 ID so they can help you claim your Rose Archway. '''Important: Please include [dragon:5057] in your email. It will help us locate your ticket.''' Hi Support,

I have completed Matchmaking Mother Pt. 3 and need help retrieving my Rose Archway in Dragon Story. My Storm8 ID is: [write your Storm8 ID here]

[dragon:5057]