Board Thread:Questions and Answers/@comment-39250406-20190424200329/@comment-26471480-20190426180155

Uh oh... it looks like Storm8 forgot about that when they created Snowhound. You may have already made a decision but you could email Storm8 at support.storm8.com and submit a request (top right corner) and let them know your situation... or you could increase your level really fast by buying (then selling and re-buying) the Fruitful Fields habitat several times. Hope that helps :)