Talk:Battle Arena/@comment-28006379-20160630234931/@comment-27957947-20160701010857

support@storm8.com is the address for customer service. Honestly, they will probably just send you an auto reply in 2-3 days saying it is a 'synching issue.' That seems to be their favorite reply for everything. :( It's worth a shot, though. They may be able to help.

You could try doing a couple force closes of the app, a hard reboot of your device, and reinstalling the app. Those are the usual remedies recommended on the S8 forums for many problems.

Also, make sure your wifi/internet signal is strong before battling. The game will continue to play for a minute or two without an internet connection before it kicks you off, so the problem could be that your internet connection is not steady for some reason. My wifi blinks on and off if it's raining outside, it drives me crazy.

The same thing happened to me in the last tournamnent with one of the last opponenets. It was very frustrating. I hope you can get it straightened out, and quickly!