Thread:Knj00/@comment-27932317-20160307134215/@comment-5089372-20160307150338

Hi Wania938,

Unfortunately, if you never set an ID or password they probably will not be able to help. Support takes a while to respond though, so just wait and see what they say. They may do something if you are able to supply specific information about the account. You shouldn't get your hopes up though.