Thread:Knj00/@comment-25003957-20150914180100/@comment-5089372-20150914184736

If she is building the correct habitat for the dragon (Ex. Forestfire Dragon goes with Red or Green habitat) then this shouldn't be happening. Make sure she has a Storm8 ID and password for her account and then try uninstalling the app and reinstall it. If that doesn't fix the problem then she will need to contact support at support@teamlava.com so they can take a look at the account.