Board Thread:Questions and Answers/@comment-38873978-20190501045208

Every time I open the app the loading screen comes up and everything is fine. Up until a couple of seconds later when it crashes and the game closes by itself. I restarted my phone multiple times and even deleted some apps to clear up space. Nothing has worked so far. How do I fix this (I don't want to uninstall the game bc I'm afraid I won't be able to retrieve my account) 