Having issues connecting to my game on android device and hope re-installing will (fingers crossed) fix the problem. What is the best/correct way to do without losing what I've built? I'm a bit anxious as I would hate to lose what I've built over the past four years. Thank you for your help.
If you are re-installing it on the same device you should be okay, but making sure you have created a password in your current game is very important. If something happens you can get your game back with it. However, if you are changing devices hopefully the steps here will help. And after you have re-install the game it may take a while for the graphics to load. Good luck! 😊